Cancelling a Reservation

A reservation can be cancelled in a patron’s record or reservation creation screen.

Cancel a reservation from the patron record

1) Retrieve the patron’s record.

2) Select Other → Booking → Manage Reservations.

3) The existing reservations will appear at the bottom of the screen.

4) Highlight the reservation that you want to cancel. Select the Actions menu, then select Cancel Selected.

5) A pop-up window will confirm the cancellation. Click OK on the prompt.

6) The screen will refresh, and the cancelled reservation(s) will disappear.