Messages can be edited by staff after they are created.

Click to select the message to be modified, then click Actions → Modify Penalty/Message. This menu can also be accessed by right-clicking in the message area.

To change the type of message, click on Note, Alert, Block to select the new type. Edit or add new text in the message body. Enter Staff Initials into the Initials box (may be required.) and click OK to submit the alterations.