Chapter 24. Circulation policies

Table of Contents

Borrowing items: who, what, for how long
Data elements that affect your circulation policies
Creating Circulation Policies
Circulation Limit Sets
Hold-driven recalls
Enabling hold-driven recalls
Editing the item recall notification email template

This section discusses the initial setup and subsequent troubleshooting and refinement of circulation policies.

Borrowing items: who, what, for how long

Circulation policies pull together user, library, and item data to determine how library materials circulate, such as: which patrons, from what libraries can borrow what types of materials, for how long, and with what overdue fines.

Individual elements of the circulation policies are configured using specific interfaces, and should be configured prior to setting up the circulation policies.

Data elements that affect your circulation policies

There are a few data elements which must be considered when setting up your circulation policies.

Copy data

Several fields set via the copy editor are commonly used to affect the circulation of an item.

  • Circulation modifier - Circulation modifiers are fields used to control circulation policies on specific groups of items. They can be added to copies during the cataloging process. New circulation modifiers can be created in the staff client by navigating to Admin > Server Administration > Circulation Modifiers.
  • Circulate? flag - The circulate? flag in the copy editor can be set to False to disallow an item from circulating.
  • Reference? flag - The reference? flag in the copy editor can also be used as a data element in circulation policies.

Copy location data

  • To get to the Copy Locations Editor, navigate to Admin > Local Administration > Copy Locations Editor.
  • Set OPAC Visible to "No" to hide all copies in a copy location from the public catalog. (You can also hide individual copies using the Copy Editor.)
  • Set Hold Verify to "Yes" if when a copy checks in you want to always ask for staff confirmation before capturing a hold.
  • Set Checkin Alert to "Yes" to allow routing alerts to display when copies are checked in.
  • Set Holdable to "No" to prevent copies in an entire copy location from being placed on hold.
  • Set Circulate to "No" to disallow circulating copies in an entire copy location.
  • If you delete a copy location, it will be removed from display in the staff client and the catalog, but it will remain in the database. This allows you to treat a copy location as deleted without losing statistical information for circulations related to that copy location.
screenshot of Copy Location Editor
  • Copy locations can also be used as a data element in circulation policies.

User data

Finally, several characteristics of specific patrons can affect circulation
policies.  You may modify these characteristics in Search -> Search for Patrons
or Circulation -> Register Patron.

* The user permission group is also commonly used as a data element in
circulation policies.
* Other user data that can be used for circulation policies include the
*juvenile* flag in the user record.

Circulation Rules
-----------------

*Loan duration* describes the length of time for a checkout. You can also
identify the maximum renewals that can be placed on an item.

You can find Circulation Duration Rules by navigating to *Admin > Server
Administration > Circulation Duration Rules*.

image::media/circ_duration_rules.jpg[]

*Recurring fine* describes the amount assessed for daily and hourly fines as
well as fines set for other regular intervals. You can also identify any grace
periods that should be applied before the fine starts accruing.

You can find Recurring Fine Rules by navigating to *Admin > Server
Administration > Circulation Recurring Fine Rules*.

image::media/circ_recurring_fine_rules.jpg[]

*Max fine* describes the maximum amount of fines that will be assessed for a
specific circulation. Set the *Use Percent* field to True if the maximum fine
should be a percentage of the item's price.

You can find Circ Max Fine Rules by navigating to *Admin > Server
Administration > Circulation Max Fine Rules*.

image::media/circ_max_fine_rules.jpg[]

These rules generally cause the most variation between organizational units.

Loan duration and recurring fine rate are designed with 3 levels: short, normal,
and extended loan duration, and low, normal, and high recurring fine rate. These
values are applied to specific items, when copy records are created.

When naming these rules, give them a name that clearly identifies what the rule
does. This will make it easier to select the correct rule when creating your
circ policies.

Circulation Limit Sets

Circulation Limit Sets allow you to limit the maximum number of copies for different types of materials that a patron can check out at one time. Evergreen supports creating these limits based on circulation modifiers, copy locations, or circ limit groups, which allow you to create limits based on MARC data. The below instructions will allow you to create limits based on circulation modifiers.

  • Configure the circulation limit sets by selecting Admin > Local Administration > Circulation Limit Sets.
  • Items Out - the maximum number of items circulated to a patron at the same time.
  • Depth - Enter the Min Depth, or the minimum depth, in the org tree that Evergreen will consider as valid circulation libraries for counting items out. The min depth is based on org unit type depths. For example, if you want the items in all of the circulating libraries in your consortium to be eligible for restriction by this limit set when it is applied to a circulation policy, then enter a zero (0) in this field.
  • Global - Check the box adjacent to Global Flag if you want all of the org units in your consortium to be restricted by this limit set when it is applied to a circulation policy. Otherwise, Evergreen will only apply the limit to the direct ancestors and descendants of the owning library.
  • Linked Limit Groups - add any circulation modifiers, copy locations, or circ limit groups that should be part of this limit set.

Example Your library (BR1) allows patrons to check out up to 5 videos at one time. This checkout limit should apply when your library’s videos are checked out at any library in the consortium. Items with DVD, BLURAY, and VHS circ modifiers should be included in this maximum checkout count.

To create this limit set, you would add 5 to the Items Out field, 0 to the Depth field and select the Global Flag. Add the DVD, BLURAY and VHS circ modifiers to the limit set.

Creating Circulation Policies

Once you have identified your data elements that will drive circulation policies and have created your circulation rules, you are ready to begin creating your circulation policies.

If you are managing a small number of rules, you can create and manage circulation policies in the staff client via Admin > Local Administration > Circulation Policies. However, if you are managing a large number of policies, it is easier to create and locate rules directly in the database by updating config.circ_matrix_matchpoint.

The config.circ_matrix_matchpoint table is central to the configuration of circulation parameters. It collects the main set of data used to determine what rules apply to any given circulation. It is useful for us to think of their columns in terms of match columns, those that are used to match the particulars of a given circulation transaction, and result columns, those that return the various parameters that are applied to the matching transaction.

  • Circulation policies by checkout library or owning library?

    • If your policies should follow the rules of the library that checks out the item, select the checkout library as the Org Unit(org_unit).
    • If your policies should follow the rules of the library that owns the item, select the consortium as the Org Unit (org_unit) and select the owning library as the Copy Circ Lib (copy_circ_lib).
  • Renewal policies can be created by setting Renewals? (is_renewal) to True.
  • You can apply the duration rules, recurring fine rules, maximum fine rules, and circulation sets created in the above sets when creating the circulation policy.

Best practices for creating policies

  • Start by replacing the default consortium-level circ policy with one that contains a majority of your libraries' duration, recurring fine, and max fine rules. This first rule will serve as a default for all materials and permission groups.
  • If many libraries in your consortium have rules that differ from the default for particular materials or people, set a consortium-wide policy for that circ modifier or that permission group.
  • After setting these consortium defaults, if a library has a circulation rule that differs from the default, you can then create a rule for that library. You only need to change the parameters that are different from the default parameters. The rule will inherit the values for the other parameters from that default consortium rule.
  • Try to avoid unnecessary repetition.
  • Try to get as much agreement as possible among the libraries in your consortium.

Example 1

media/circ_example1.png

In this example, the consortium has decided on a 21_day_2_renew loan rule for general materials, i.e. books, etc. Most members do not charge overdue fines. System 1 charges 25 cents per day to a maximum of $3.00, but otherwise uses the default circulation duration.

Example 2

media/circ_example2.png

This example includes a basic set of fields and creates a situation where items with a circ modifier of "book" or "music" can be checked out, but "dvd" items will not circulate. The associated rules would apply during checkouts.

Example 3

media/circ_example3.png

This example builds on the earlier example and adds some more complicated options.

It is still true that "book" and "music" items can be checked out, while "dvd" is not circulated. However, now we have added new rules that state that "Adult" patrons of "SYS1" can circulate "dvd" items.

Settings Relevant to Circulation

The following circulation settings, available via Admin > Local Administration > Library Settings Editor, can also affect your circulation duration, renewals and fine policy.

  • Auto-Extend Grace Periods - When enabled, grace periods will auto-extend. By default this will be only when they are a full day or more and end on a closed date, though other options can alter this.
  • Auto-Extending Grace Periods extend for all closed dates - If enabled and Grace Periods auto-extending is turned on, grace periods will extend past all closed dates they intersect, within hard-coded limits.
  • Auto-Extending Grace Periods include trailing closed dates - If enabled and Grace Periods auto-extending is turned on, grace periods will include closed dates that directly follow the last day of the grace period.
  • Checkout auto renew age - When an item has been checked out for at least this amount of time, an attempt to check out the item to the patron that it is already checked out to will simply renew the circulation.
  • Cap Max Fine at Item Price - This prevents the system from charging more than the item price in overdue fines.
  • Lost Item Billing: New Min/Max Price Settings - Patrons will be billed at least the Min Price and at most the Max price, even if the item’s price is outside that range. To set a fixed price for all lost items, set min and max to the same amount.
  • Charge fines on overdue circulations when closed - Normally, fines are not charged when a library is closed. When set to True, fines will be charged during scheduled closings and normal weekly closed days.

Circulation Limit Sets

Maximum Checkout by Copy Location

This feature enables you to specify the maximum number of checkouts of items by copy location and is an addition to the circulation limit sets. Circulation limit sets refine circulation policies by limiting the number of items that users can check out. Circulation limit sets are linked by name to circulation policies.

To limit checkouts by copy location:

  1. Click Admin → Local Administration → Circulation Limit Sets.
  2. Click New to create a new circulation limit set.
  3. In the Owning Library field, select the library that can create and edit this limit set.
  4. Enter a Name for the circulation set. You will select the Name to link the circulation limit set to a circulation policy.
  5. Enter the number of Items Out that a user can take from this copy location.
  6. Enter the Min Depth, or the minimum depth in the org tree that Evergreen will consider as valid circulation libraries for counting items out. The min depth is based on org unit type depths. For example, if you want the items in all of the circulating libraries in your consortium to be eligible for restriction by this limit set when it is applied to a circulation policy, then enter a zero (0) in this field.
  7. Check the box adjacent to Global Flag if you want all of the org units in your consortium to be restricted by this limit set when it is applied to a circulation policy. Otherwise, Evergreen will only apply the limit to the direct ancestors and descendants of the owning library.
  8. Enter a brief Description of the circulation limit set.
  9. Click Save.
Maximum_Checkout_by_Copy_Location1

To link the circulation limit set to a circulation policy:

  1. Click AdminLocal AdministrationCirculation Policies
  2. Select an existing circulation policy, or create a new one.
  3. Scroll down to the Linked Limit Sets.
  4. Select the Name of the limit set that you want to add to the circulation policy.
  5. Click Add.
  6. Click Save.
Maximum_Checkout_by_Copy_Location2